Policies and Procedures
To ensure we can create a safe, welcoming and secure physical and digital environment for everyone who uses or works to deliver our services, we have created the following these core policies and procedures which should be followed at all times:
- Complaints Procedure
- Complaints Policy – Housing Department
- Cookies Policy
- Fundraising Policy
- Modern Slavery Policy
- Privacy Policy
- Safeguarding
Reports
- Annual Report 2022-2023
- Gender Pay Gap Written Statement
- Complaints Report 2024
- Complaints Self Assessment 2024
- Tenants Satisfaction Measures (TSM) 2024
For more information or queries regarding any of our policies, procedures or reports, please contact us.